Starter

Basic web presence — standard text chat to capture and respond to leads

• ✓ Basic Website i
A clean, professional website that tells your story, showcases your services, and gives customers a way to contact you. This is your digital storefront — the foundation everything else is built on. Without a proper website, you're invisible to anyone searching online.
• ✓ Standard Text Chat Widget i
A simple chat box on your website that lets visitors send you a message. It's a step up from a contact form — customers can type a quick question and you'll receive it directly. You respond when you're available. Good for getting started, but responses are manual and not instant.
• ✓ Lead Capture Forms i
Strategically placed forms on your website that collect a visitor's name, phone number, and email before they leave. Even if they don't call, you have their contact information and can follow up. Every lead captured is a potential job.
• ✓ On-Page SEO Foundation i
Your website is built with the right keywords, page titles, and structure so that Google can find it and rank it. This is the groundwork that helps local customers in Reno find your business when they search for your services online.

Growth

Your website works for you 24/7 — answering, engaging, and booking while you focus on the job

Everything in Starter, PLUS:

• ✓ Advanced Conversational Chat Widget i
This is the smart chat box that lives on your website. Unlike a basic contact form, it actually holds a real conversation with your visitor — answering their questions, explaining your services, and guiding them toward booking. It works 24 hours a day, 7 days a week, even when you're on a job or asleep.
• ✓ Handles Multiple Conversations Simultaneously i
Your smart assistant can talk to 10, 20, or 50 website visitors at the exact same time — without slowing down or making anyone wait. A human receptionist can only handle one call at a time. This handles them all.
• ✓ Automated Calendar Booking + Reminders i
When a visitor is ready to book, your assistant schedules the appointment directly into your calendar — no phone calls, no back-and-forth. It also sends automatic reminder messages to the customer before their appointment so they don't forget to show up.
• ✓ Lead Follow-Up Automation i
Automated sequences that follow up with leads who didn't book immediately. Keeps your business top-of-mind and brings cold leads back to the booking page — without any manual effort on your part.
• ✓ Appointment Reminder Emails i
The day before (or the morning of) every appointment, your customer automatically gets a friendly reminder email. This reduces no-shows and keeps your schedule full without you lifting a finger.
• ✓ New Lead Instant Email Notification i
The moment someone new reaches out through your website, you get an instant email notification on your phone. You'll always know when a hot lead just came in — even if you're on a job site.
• ✓ Basic Analytics — weekly performance reports  → See sample i
Every week you get a simple report showing how many people visited your website, how many started a conversation, and how many booked. No confusing data — just the numbers that tell you whether your website is working.

Advanced

Hand your entire front-end customer experience to your smart assistant — and get a quarterly report showing exactly what it delivered in dollars

Everything in Growth, PLUS:

• ✓ Email Lead Nurture Sequences i
Not every visitor is ready to buy today. This feature automatically sends a series of helpful, trust-building emails to leads over the following days and weeks — keeping your business top of mind until they're ready to move forward. Think of it as a salesperson who never stops following up.
• ✓ No-Show Reschedule Sequence i
When a customer misses their appointment, the system automatically reaches out to reschedule them. Instead of losing that customer forever, you bring them back — without you having to make a single phone call.
• ✓ Referral Request Automation i
After a job is completed, the system automatically sends your customer a message asking them to refer a friend or leave a review. Word-of-mouth is your best source of new business — this makes it happen automatically every single time.
• ✓ Email Reactivation Campaign i
Got a list of past customers who haven't called in a while? This feature automatically sends a re-engagement email to bring them back. One email to 200 past customers could book you solid for the next month.
• ✓ Advanced Analytics + ROI Dashboard i
A live dashboard that shows you exactly how your website is performing — how many leads came in, how many converted to appointments, and what your smart assistant is worth in real dollars. You'll know your return on investment at a glance.
• ✓ Quarterly Business Performance Report  → See sample i
Every 90 days, you receive a detailed report showing exactly what your smart assistant delivered — leads captured, appointments booked, estimated revenue generated, and recommendations for improvement. This is the report that shows you the dollar value of what you're paying for.
• ✓ Missed Call Text-Back — if a call goes unanswered, Annie instantly texts the caller to keep the lead warm ^† i
When a call comes in and you can't answer, Annie immediately sends the caller a text message — introducing herself, letting them know you'll be in touch, and keeping the conversation alive. No lead goes cold just because you were on a job.
• ✓ Automated Review Request — after every completed job, Annie texts the customer a direct Google review link ^† i
After every completed job, Annie automatically texts your customer a short, friendly message with a direct link to leave you a Google review. More reviews means higher rankings and more trust with new customers — and it happens without you asking.
• ✓ Appointment Reminder SMS — automated day-before and 2-hour reminders to reduce no-shows ^† i
The day before every appointment and again 2 hours before, your customer automatically receives a text reminder. No-shows cost you time and money — these reminders eliminate most of them without you lifting a finger.